This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a transaction on bitcoinwell.com (the "Site").
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
Additionally, when you make or attempt to make a purchase or transaction through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Bitcoin or other digital asset wallet addresses), email address, and phone number. We refer to this as "Order Information."
When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
We use the Order Information we collect to fulfill orders or transactions placed through the Site, including processing payment information, arranging delivery or settlement, and providing invoices or confirmations.
Additionally, Personal Information may be used to:
We do not use personal information for behavioral advertising, profiling, or targeted marketing.
We do not share mobile numbers or related contact information with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent information is used only to provide services you request.
We use Device Information for purposes including:
We share Personal Information only when necessary to conduct lawful business activities, operate the Site, or comply with legal obligations. Personal Information may be shared in the following circumstances:
With vendors and contractors who assist in operating the Site, providing services, performing identity verification, processing payments, delivering technology infrastructure, or supporting administrative functions.
With regulatory authorities, government agencies, law enforcement, or other parties as required by law, regulation, subpoena, court order, or similar legal process.
Within the Company and its affiliated entities for purposes such as risk management, compliance oversight, internal reporting, and recordkeeping.
In the event of a merger, acquisition, restructuring, or sale of assets, Personal Information may be transferred as part of the transaction and will remain subject to protections consistent with this Policy.
We may share limited Personal Information with affiliates for compliance oversight, internal reporting, or operational support. Any information shared is handled in accordance with this Privacy Policy and applicable privacy laws.
We take reasonable steps to ensure that any third party receiving Personal Information maintains privacy and security safeguards consistent with applicable laws.
Finally, we may share Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
We are committed to upholding the highest standards of privacy and data protection, including compliance with Quebec's Law 25 ("An Act to modernize legislative provisions as regards the protection of personal information").
We have appointed a Privacy Officer responsible for ensuring compliance with Law 25 and for overseeing the protection of Personal Information.
We conduct PIAs for new projects or significant changes involving Personal Information to identify and mitigate potential privacy risks.
We provide clear information about how Personal Information is collected, used, and shared, and ensure consent is obtained appropriately.
We uphold your rights to access, correct, and request deletion of your Personal Information where permissible by law. As a regulated entity, we may be required to retain certain information under FINTRAC obligations.
We implement robust technical and administrative safeguards to protect Personal Information, and require third parties to maintain equivalent standards.
If a privacy breach occurs, we will notify affected individuals and relevant authorities as required under Law 25.
Any social media channels linked from the Site follow the respective platform's privacy and safety rules.
We will never request personal financial information, payment details, or wallet keys through social media channels. If you encounter an impersonating account, please report it through the platform.
We do not alter our Site's data collection or use practices when we receive a Do Not Track signal from your browser.
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons.
For questions about our privacy practices or to exercise your rights:
Email: privacy@bitcoinwell.com
Mailing Address:
10138 82 Ave NW
Edmonton, AB
T6E 1Z4, Canada