FAQs: Buy Bitcoin

Why can't I pay with Credit Card?

Credit Cards are the main source of online fraud and scams. A credit card transaction can be reversed up to 90 days after the purchase was complete. We are extremely careful when it comes to doing anything that may compromise our promise to our customers enabling them to receive bitcoin or other cryptocurrency as instantly as is possible while protecting ourselves against fraud and other potentially crippling factors. Credit Cards are not part of that plan at this time.

What are the fees involved and what do they cover?

We are proud to have a tiered fee structure ranging from 6% to 18% depending on volume and method of payment. The fee you pay enables us to continue providing you with the best possible service, building infrastructure and developing new products driving us towards the end goal of making Bitcoin easy to buy and sell. For a full view of our current rates, please visit our rates page.

Why is buying from Bitcoin Well safer than from an exchange?

Bitcoin Well provides the safest and fastest way to buy bitcoin and other cryptocurrency by ensuring you are never exposed to the risks of trusting centralization in every way possible. When you buy from our ATMs your bitcoin are transferred and verifiable on the blockchain within 20 seconds of purchase. When buying online you are provided a receipt of payment immediately and the amount of coins purchased are locked in place leaving you unsusceptible to the markets or other possible downfalls.