Personal Services

Simplify your Bitcoin journey with our Personal Services

We understand that Bitcoin can be confusing and overwhelming. In fact, it’s been the basis of our business since 2013. For the last 10 years, we have been dedicated to making bitcoin accessible and understood. As a result, our Personal Services team makes it comfortable for anyone to start learning about the benefits of Bitcoin.

Think of your Bitcoin Specialist as a friend who’s an expert in all things Bitcoin, guiding you every step of the way. Our team will work with you one-on-one to help you understand the ins and outs of buying, using, and storing bitcoin safely. Whether you are exploring bitcoin for the first time, ready to make your first purchase or a seasoned veteran who wants a little more support, Bitcoin Well has the tools to empower you on your bitcoin journey.


Here’s what you can expect from our Personal Services


    • A tailored session with a Bitcoin Specialist to ask all your questions (seriously, nothing is off limits!) until you feel confident using bitcoin safely.
    • A direct line (VIP support!) for ongoing or future questions that may come up after your initial session as you continue down the path of your Bitcoin Journey
  • Exclusive ongoing education opportunities to continue your Bitcoin Journey at your convenience.

We have been “education first” since we opened our doors in 2013 and pride ourselves on providing the best customer experience in the industry. We’ve got you and your bitcoin needs covered and our team is dedicated to making sure you have all the information and support you need.

Let us help you start (or continue!) your Bitcoin Journey, at whatever stage you are at. No matter where you are in Canada, or whatever bitcoin experience you might have, book a Session with a Bitcoin Specialist today!

Benny Sarnelli - Senior Customer Experience  Leader @ Bitcoin Well

Benny Sarnelli - Senior Customer Experience Leader @ Bitcoin Well

Meet Benny, the Customer Operations Leader for Bitcoin Well. Benny is dedicated to educating and onboarding new users into the world of Bitcoin and is passionate about helping people understand and navigate the world of cryptocurrency.

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